UTantou Privacy Policy

Published on December 17th, 2023

UTantou is a Tantou AI, Inc product. At Tantou AI, we respect the privacy of our users and are committed to being transparent about how we collect and use your data. This Privacy Policy explains how UTantou handles your personal information when you visit our website or use our services.

Data Collection by UTantou

The information collected by UTantou encompasses various types, as outlined below:

  1. Account Information: This includes details provided by users during the creation of an UTantou account, such as names, email addresses, and any other voluntarily provided information.

  2. Documents: UTantou collects and stores documents and files that users upload for access and storage purposes.

  3. Search Queries and Prompts: The service records the search terms, queries, and prompts users input while interacting with their documents on UTantou.

  4. Usage Data: Information on user interactions with UTantou is collected. This encompasses document search and access history, click data, timestamps of access, and the URLs of referring webpages.

  5. Device Information: UTantou may gather data about the devices and software used to access its service, including IP addresses, browser types, operating system versions, and cookie data.

  6. Third Party Data: UTantou might enhance its collected data with demographic or other information obtained from third-party sources. This external data is either aggregated or anonymized before UTantou receives it.

Usage of User Information by UTantou

This section outlines the various purposes for which UTantou utilizes the information collected from its users:

  1. Access Provision: To facilitate user access to UTantou, including its document management and AI-enhanced search and summarization features.

  2. Algorithm Enhancement: For refining document processing algorithms and models, aiming to provide more pertinent results and beneficial features to users.

  3. Service Improvement: To identify and resThemed.olve issues, understand the need for new features, and enhance the overall functionality of UTantou.

  4. Communication and Support: For interacting with users, offering customer support, and addressing inquiries.

  5. Security and Fraud Prevention: To ensure the security of the platform and guard against fraudulent activities, spam, and abuse.

Data Sharing & Third Parties

  1. For essential product functions, we partner with trusted service providers like Amazon Web Services, Cloudflare, and OpenAI.

  2. We commit to not selling or sharing your personal data with third parties for their marketing purposes.

  3. Using ChatGPT Plugins, such as UTantou plugin, means your data is subject to OpenAI's ChatGPT policies and terms of use.

  4. Reviewing ChatGPT's privacy policy and terms of use is highly recommended for better understanding.

  5. If you have more questions, reaching out to OpenAI directly is suggested.

Data Retention Policies

  1. Active Account Retention: While your account is active, all account information, including documents, search queries, and prompts, is retained.

  2. Account Closure: Upon closing your account, your account information and documents are schedThemed.oled for deletion and will be removed from our systems within 30 days.

  3. Document Deletion: If a specific document is deleted, it will also be purged from our systems within a 30-day period.

  4. Post-Account Closure Retention: For up to one year after an account is closed, usage data, anonymized search queries, prompts, and document embeddings may be kept. This retention is solely for improving our services and is not associated with individual accounts.

Your Choices

  1. Account Deletion: You have the option to delete your account and its associated data by contacting [email protected]. Following your request, account data will be removed in accordance with the Data Retention section's policies.

  2. Document Deletion: At any time, you can delete documents you've uploaded using the UTantou user interface.

Children's Privacy Policy:

We do not target our services to children and consciously avoid collecting data from this demographic.

Note about Accuracy:

  1. UTantou employs advanced AI technologies for document analysis and summarization, but the search results and summaries may not always fully align with the original content's comprehensiveness or relevance.

  2. Third-party services like ChatGPT, when interfacing with UTantou, may interpret our outputs in unpredictable ways, potentially leading to factual inaccuracies or hallucinations that diverge from the original content.

  3. If significant inaccuracies are observed, users are encouraged to report them to [email protected] for investigation and potential resolution. However, due to current AI technical limitations, correcting or removing outputs in all instances may not be feasible.

  4. Users are advised to critically assess the relevance and accuracy of AI-generated content and to seek additional verification before relying on it for factual information. Efforts are ongoing to enhance our systems to better address these challenges.

Changes to this Policy:

  1. We reserve the right to periodically update this Privacy Policy.

  2. The most current version of the policy will be accessible on the UTantou website.

  3. Continued use of our services after any such updates implies acceptance of the revised policy.

Contact Us:

  1. For inquiries regarding our privacy practices or any aspects of this policy, please reach out to us at [email protected].